We're searching for a dedicated and driven Associate to join our vibrant Customer Services team in Pune. In this role, you will be the first point of support for our valued customers via inbound chat. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and providing recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
- Troubleshooting customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for customer service? Do you thrive in a dynamic environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with timely support via live chat. You'll address a range of customer inquiries, ensuring their satisfaction.
- Strengthen your customer service expertise.
- Collaborate with a talented team of professionals.
- Gain valuable experience in the customer support industry.
If you are eager to take on a challenge, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for resolving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for get more info our valued customers, supporting them with their concerns through live chat.
- Tasks include:
- Proactively connecting with customers via live chat
- Providing prompt and helpful solutions to customer requests
- Keeping a friendly and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent customer service skills, and a firm work ethic, we encourage you to consider! This is an amazing opportunity to develop your career in customer service while making a difference in a fast-paced company.
Eclerx Seeking Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will resolve inquiries in a quick and courteous manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and friendly support via live chat. You'll be responsible for handling customer inquiries, diagnosing issues, and ensuring a positive interaction.
We offer a welcoming work environment with opportunities for growth. If you are excited to make a real impact, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a keen eye for detail and a passion to deliver exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the primary point of contact for our cherished customers. You will handle their queries in a efficient and professional manner. Your customer service skills will be instrumental in building positive customer interactions.
At Eclerx Pune, we aim to create a inclusive work environment where you can grow both personally and professionally. We offer rewarding compensation and benefits packages, as well as chances for career advancement.
- As you are a results-oriented individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to apply!